FAQs
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General FAQs
Depending on the stage of processing your order is in, you may be able to modify or cancel your order. Please contact our customer service team as soon as possible to request any changes to your order.
You can check the status of your order by logging into your account on our website and viewing your order history.
Yes, you can sign up for our newsletter or email list to receive updates on new products, sales, and promotions.
We accept a variety of payment methods, including credit/debit cards, PayPal, and other electronic payment options.
To place an order on our website, simply browse our selection of clothing items, select the ones you want to purchase, and add them to your cart. Once you're ready to checkout, follow the prompts to complete your purchase.
To create an account on our website, click on the "Sign In" or "Register" button and follow the prompts to set up your account.
If you have trouble logging in, you can try resetting your password or contacting our customer service team for assistance.
You can add or remove items in your cart by clicking on the cart icon and making changes. If you encounter any issues, please contact our customer service team for assistance.
Shipping & Return
Yes, you can track your order by logging into your account on our website and viewing your order history.
We may offer free shipping for orders over a certain amount or during special promotions. Please check our website for current shipping offers or contact support.
We may offer international shipping to select countries. Please check our website for information on international shipping options.
You can change your shipping address during checkout in the designated area. If you encounter any issues, please contact our customer service team for assistance.
Our return or exchange policy may vary depending on the item and the reason for return. Please refer to our website for detailed information on our return policy.
Shipping times may vary depending on your location and the shipping method you select. Please check the estimated delivery time during checkout.
Our policy may vary, but typically you cannot change your billing or shipping information after making a payment. Please contact our customer service team for assistance.
Order Issues
At the moment, we do not offer gift cards for purchase on our website.
We may offer seasonal sales and promotions throughout the year. Please check our website for information on current sales.
We may offer a loyalty program to reward our regular customers. Please contact us for information on our loyalty program.
You can contact our customer service team by , email, or live chat. Please refer to our website for specific contact information.
Our policy may vary, but we may offer discounts for larger orders. Please our or contact our customer service team for information on discounts.
Sizing & Fit
Yes, we provide a size chart for each clothing item to help you select the correct size. Please refer to the size chart before making your purchase.
If an item is out of stock, it will typically show as "out of stock" on the item page. However, we recommend contacting our customer service team for the most up-to-date information on item availability.
We make every effort to accurately display the colors of our clothing items on our website, but colors may vary slightly depending on your screen settings.
Product FAQs
We use a variety of materials for our clothing items, including cotton, polyester, wool, and other synthetic blends. Please check the item description for specific materials.
We may offer custom clothing or alterations services depending on the item and availability. Please contact our customer service team for more information.
Our source of clothing items from ethically and sustainably-minded suppliers
After Sales FAQs
Yes, we provide an invoice with your order. If you require a copy of your invoice, please contact our customer service team.
We may ask you to verify your payment for security reasons. Please follow the instructions provided to complete the verification process.
You should receive an email confirmation once your payment has been received. If you do not receive a confirmation, please contact our customer service team for assistance.
Our policy may vary, but typically you cannot change your billing or shipping information after making a payment. Please contact our customer service team for assistance.